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Fan Guide A to Z

Accessible Information

Sam Houston Race Park provides Accessible Entrances for disabled patrons at the North & South Entrances of The Park. Accessible parking spaces are available in the Main Parking Lot. Accessible Seating will be available for all live racing dates and events. Please call 281-807-8760 with specific questions and to purchase accessible seats.

Address

Sam Houston Race Park
7575 N. Sam Houston Parkway West
Houston, Texas 77064

Admissions

Admission for live racing is $7 for adults, $4 for seniors (62+), and $4 for children (4-12). For Children under 4, admission is free. 
Admission during daily simulcasting is free during non live racing hours.

For the general safety of our patrons:
All carried items, including purses and bags, are subject to search. No large bags or backpacks are permitted in The Park. Guests who do not agree to be searched will be denied entry to The Park.

Age Limit

Sam Houston Race Park is an all-ages venue. The minimum age to place a wager is 21. You must be 21 years of age to purchase and consume alcoholic beverages. Valid State or Federal Goverment issued photo ID for all patrons under the age of 30 is required for all alcoholic beverage purchases.

APP

Skip the lines and wager from the comfort of your seat directly from your smart phone! Visit the Fan Education Center to sign up for a mobile wagering account.`

Download the SHRP App:

app_store_icon_large.png Apple

 

googleplay_icon.pngAndroid

SHRP Mobile App and On-track Wagering– Q&A 

Q: Can I bet on the SHRP Mobile App from home?

A: You can use many of the services offered by the SHRP Mobile App from anywhere, but wagering through SHRP Mobile is only available as an on-track service.

Q: Can I bet on the SHRP Mobile App using my unlimited personal (i.e. AT&T / Verizon) nationwide data plan? Or do I have to log into Sam Houston Race Park’s free on-track WiFi?

A: You have to be logged into Sam Houston’s Free Wi-Fi entitled "SHRP_GUEST" to wager using the SHRP Mobile App. 

Q: How do I load money onto SHRP Mobile to wager?

A: You must first go to the Fan Education Center on the first floor of the grandstand and sign-up for mobile wagering. The process is quick and simple. Sam Houston Race Park will also have roaming representatives that will be able to help with this process.  Once you are signed up you can use any self-service terminal to make a deposit.   

Q: Can I cancel already confirmed bets?

A: As long as you cancel before the race you bet on starts you can cancel your bet. In order to cancel confirmed bets go to "Bet History" and locate your bet and click the "cancel this bet" button.

Q: If I have questions about SHRP Mobile where should I go?

A: If you have questions about the mobile wagering portion of SHRP Mobile, please visit the Fan Education Center on the first floor of the grandstand. If you have a question about the other elements (calendar, race replays, streaming live races, etc), please visit Customer Service.

Q: I lost my mobile wagering card. Can someone else access my account?

A: If you have lost your card, during live racing please visit the Fan Education Center. You will be asked security questions from your sign-up information and your old card will be canceled and you will be issued a new card.

Q: Do I have the ability to change my pin number?

A: Yes, you may change your pin number at any time at any self-service wagering terminal throughout Sam Houston Race Park.

Q: How can I withdraw money from my account?

A: Take your Mobile Wagering Card with you to a self-service terminal and print out your payment voucher.  The voucher can then be redeemed at any teller line for wagering your desired amount.

SHRP Mobile On-track Wagering Trouble Shooting 

  • Reboot device to clear cache- Simply hold down the power button to power off your device, then power the device back on
  • Check to make sure you are connected to Sam Houston Race Park’s WiFi: SHRPGuest
  • Check to make sure you have not entered www in front of the url; should read http://bets.shrp.com
  • Make sure cookies are enabled under settings then safari under privacy and security
  • Check to make sure you have enough storage; you can find this under Settings, then General, then About It should be labeled “Available”
  • Make sure you are running iOS 5 or higher
  • Reboot device to clear cache- Simply hold down the power button to power off your device, then power the device back on
  • Check to make sure you are connected to Sam Houston Race Park’s WiFi: SHRPGuest
  • Check to make sure you have not entered www in front of the url; should read http://bets.shrp.com
  • Make sure cookies are enabled under settings then safari under privacy and security
  • Check to make sure you have enough storage; you can find this under Settings, then Apps, then look at the bottom right
  • Make sure you are running Android 2.3 or higher, you can check this under Settings: About Phone

ATM Information

Sam Houston Race Park provides patrons with ATM machines located in the Paddock and Club Levels. Guests may withdraw via their checking account up to $500 per transaction from the machine. Withdrawals are available through the use of a debit card only. Credit cards are not accepted by the machines.

Box Office Hours

Sam Houston Race Park has ticket box office booths located at the North & South Entrances, which are open for live racing and concerts. Tickets can also be purchased during operating hours at the Players Lounge Desk. The box office accepts Cash, Visa, MasterCard, and American Express. Advance racing and concert tickets are available at www.shrp.com or by calling 281-807-8760.

Cashing a winning ticket or voucher by mail

Winning pari-mutuel tickets and vouchers are valid for one year from the date the ticket and or voucher was purchased or issued. Tickets and or Vouchers can be cashed upon your next visit to Sam Houston Race Park or may be cashed by mail. Please print clearly and send your ticket or voucher with name and address to:
Physical & Mailing Address:
Sam Houston Race Park
Attn: Mutuels Department
7575 N. Sam Houston Parkway West
Houston, Texas 77064

Please send the ticket certified mail or registered mail, return receipt requested and retain a copy of the ticket for your records. I.R.S. regulations require that gambling earnings that exceeds odds of 300 to 1 and pays at least $600 are reportable. When cashing such a ticket we require positive I.D., preferably a picture ID such as a driver’s license and a social security card. Management reserves the right to determine if supporting identification is acceptable.

Concessions

  • Sam Houston Race Park provides various food and beverages at concession stands located on the Paddock and Club Levels, Including: Papa Johns, Dickey’s BBQ, Rail Dogs, Tio's Longshot Cafe and Chef's Cafe.
  • Valid Federal or State issued photo ID for all patrons under the age of 30 is required for all alcoholic beverage purchases.
  • Payment methods include Cash, Visa, MasterCard, and American Express.
  • Sam Houston Race Park and 97, Inc. are committed to the responsible service of alcoholic beverages. We are required to adhere to the following the policies:
  • The Park will not serve an alcoholic beverage to anyone under the age of 21.
  • The Park will carefully check identification for anyone who appears to be under 40 years of age.
  • The Park will serve a maximum of two alcoholic beverages to a customer per transaction.

Contacts

Group Information

The Park offers many opportunities for group outings. Our conveniently located multi-functional facility can accommodate 10 to 30,000 people and provides a truly unique venue for your next gathering. With an experienced and dedicated Event Sales & Service Team, we are here to ensure a successful outing for your group.

For more information regarding accommodations, rates and availability please contact a Group Sales Manager at 281-807-8750 or by email.

Media Inquiries

Media inquiries regarding photos of live racing and racing events need to be coordinated through the Media Relations department. 

Video cameras are not allowed.

For more information, email or call 281-807-8771.

Parking Information

Valet Parking for live racing days is available for $10. General parking is free for live racing and simulcast patrons. Parking fees for other events may vary and will be posted on the event page on our website.

Restrooms

Sam Houston Race Park offers restroom facilities for patrons on the Paddock, Club and Suite levels.

Rules & Regulations for Sam Houston Race Park

Please note, the Rules & Regulations stated below are related to Sam Houston Race Park

Fan Conduct Policy

Anyone exhibiting disruptive or unruly behavior, who is intoxicated, illegally possesses alcohol or other prohibited substances, or who interferes with the ability of others to enjoy the event will be ejected from The Park and subject to arrest.

Camera Usage Policy

Sam Houston Race Park WILL ALLOW photo cameras into all Concerts & Events unless otherwise posted. The camera policy for the venue is as follows:

Photo cameras must have a lens of less than 4" long, Professional cameras are not allowed. 
Sam Houston Race Park will NOT tolerate the following from guests anywhere on property:

  • Tailgating
  • Standing on chairs
  • The distribution of items, flyers, pamphlets, printed materials, as well as the solicitation of signatures is not permitted without written authorization from Management.
  • Prohibited Items
  • Sam Houston Race Park does not allow the following items:
  • Weapons of Any Kind
  • Glass Containers of Any Kind
  • Obscene or Indecent Clothing
  • Backpacks 
  • Large Purses
  • Animals (excluding Service Animals)
  • Audio or Video Recording Devices
  • Spike Jewelry
  • Wallet Chains
  • Laser Pointers
  • Outside Food & Beverage
  • Aerosol Cans
  • Playpens
  • Skates
  • Skateboards
  • Coolers
  • Other Disclaimers

Guests entering Sam Houston Race Park may have their image and/or likeness reproduced for promotional and/or publicity purposes. By entering the property you agree to allow such use of your image and/or likeness. Sam Houston Race Park assumes no liability for personal loss; injury, death, property damage or other related harm suffered by participants, spectators, site owners, leasers, or others who may be adversely affected by an event for personal loss; injury, death, property damage or other related harm suffered by participants, spectators, site owners, leasers, or others who may be adversely affected by an event. Furthermore, cancellation of an event due to an act of God, riots, strikes, labor difficulties, epidemics, and any act or order of any public authority or cause, similar or dissimilar, beyond the control of Sam Houston Race Park, reserves the ticket bearer no right to refund or exchange, and Sam Houston Race Park is not obligated to a substitute live racing date.

Seating Options

Sam Houston Race Park offers reserved seating & general admission for live racing events. Reserved seating opportunities on the Club Level include the Winner’s Circle Restaurant, Finish Line boxes, Club boxes, and counter seats. General Admission to The Park allows guests seating in the theater seats on the Club Level and seating on the track side benches on a first come first serve basis. General admission, counter seats, and Winner’s Circle Restaurant reservations may be made online at www.shrp.com or by calling 281-807-8760. Finish Line box reservations may be made by calling 281-807-8760.

Simulcast

Gates open daily at 10:30 a.m. and stay open until 2:00 a.m. with FREE admission during non live racing times. *Times are subject to change based on simulcast events so please visit the Simulcast Info page.

*Gate and Post Times for Thoroughbred and Quarter Horse seasons, along with holidays and special simulcast events may vary so please be sure to visit the Live Racing Calendar.

Ticket Information

Tickets to all events at Sam Houston Race Park are available online at www.shrp.com.

You can print an “e-Ticket,” have tickets mailed to you or claim tickets the day of the event at Will Call. All Will Call tickets require that you show picture ID to pick up the tickets. Will Call for live racing is located at the South Entrance of The Park near the Valet Circle. Will Call for events not held in the Grandstand will be located with the box office for that event.

Wagering

All wagers must be made in cash, credit cards are not accepted for wagering in the state of Texas. Phone and Account wagering are prohibited in the state of Texas.

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