Print        Sign Up for the SHRP Insider

News and Media

January 16, 2014



 SHRP Mobile Official App and Mobile Wagering

Bringing the excitement of Sam Houston Race Park to the palm of your hand.

Description: Mobile

  • Receive Special Offers!
  • Wager from the comfort of your seat!
  • Avoid long lines!
  • No more tickets!
  • Stay up to date on events at SHRP!
  •   

     

     


    Downloading the SHRP Mobile App...

    Description: http://www.dmtc.com/images/applelogo.png

    Download for iPhone

    Description: http://www.dmtc.com/images/droidlogo.png

    Download for Android


    Don’t have the App?  Your mobile device should automatically go to the Sam Houston Race Park’s Mobile Website when you visit www.shrp.com.  If it does not, open your browser and visit: m.shrp.com. You will have all of the core features of the SHRP Mobile App at your fingertips.


    SHRP Mobile App and On-track Wagering– Q&A

    Q: Can I bet on the SHRP Mobile App from home?


    A:
     You can use many of the services offered by the SHRP Mobile App from anywhere, but wagering through SHRP Mobile is only available as an on-track service.

    Q: Can I bet on the SHRP Mobile App using my unlimited personal (i.e. AT&T / Verizon) nationwide data plan? Or do I have to log into Sam Houston Race Park’s free on-track WiFi?


    A:
     You have to be logged into Sam Houston’s Free Wi-Fi entitled "SHRP_GUEST" to wager using the SHRP Mobile App.

    Q: How do I load money onto SHRP Mobile to wager?


    A:
     You must first go to the Fan Education Center on the first floor of the grandstand and sign-up for mobile wagering. The process is quick and simple. Sam Houston Race Park will also have roaming representatives that will be able to help with this process.  Once you are signed up you can use any self-service terminal to make a deposit.  

    Q: Can I cancel already confirmed bets?


    A:
     As long as you cancel before the race you bet on starts you can cancel your bet. In order to cancel confirmed bets go to "Bet History" and locate your bet and click the "cancel this bet" button.

    Q: If I have questions about SHRP Mobile where should I go?


    A:
     If you have questions about the mobile wagering portion of SHRP Mobile, please visit the Fan Education Center on the first floor of the grandstand. If you have a question about the other elements (calendar, race replays, streaming live races, etc), please visit Customer Service.

    Q: I lost my mobile wagering card. Can someone else access my account?


    A:
     If you have lost your card, during live racing please visit the Fan Education Center. You will be asked security questions from your sign-up information and your old card will be canceled and you will be issued a new card.

    Q: Do I have the ability to change my pin number?


    A:
     Yes, you may change your pin number at any time at any self-service wagering terminal throughout Sam Houston Race Park.

    Q: How can I withdraw money from my account?


    A:
     Take your Mobile Wagering Card with you to a self-service terminal and print out your payment voucher.  The voucher can then be redeemed at any teller line for wagering your desired amount.

    SHRP Mobile On-track Wagering Trouble Shooting

    iOS

    1. Reboot device to clear cache- Simply hold down the power button to power off your device, then power the device back on
    2. Check to make sure you are connected to Sam Houston Race Park’s WiFi: SHRPGuest
    3. Check to make sure you have not entered www in front of the url; should read http://bets.shrp.com
    4. Make sure cookies are enabled under settings then safari under privacy and security
    5. Check to make sure you have enough storage; you can find this under Settings, then General, then About It should be labeled “Available”
    6. Make sure you are running iOS 5 or higher
    7.  

      Android

    8. Reboot device to clear cache- Simply hold down the power button to power off your device, then power the device back on
    9. Check to make sure you are connected to Sam Houston Race Park’s WiFi: SHRPGuest
    10. Check to make sure you have not entered www in front of the url; should read http://bets.shrp.com
    11. Make sure cookies are enabled under settings then safari under privacy and security
    12. Check to make sure you have enough storage; you can find this under Settings, then Apps, then look at the bottom right
    13. Make sure you are running Android 2.3 or higher, you can check this under Settings: About Phone
    Plan Your Next Event

    Our conveniently located, multi-functional facility can comfortably accommodate 10 to 10,000 for business, pleasure or a combination of the two!

    Find out how to book a group party.

    Press Release

    Houston, TX) - Sam Houston Race Park (SHRP) is excited to announce the launch of the new SHRP Mobile App. Sam Houston Race Park partnered with Parallel 6, a creative enterprise mobile technology...

    Read More.